Last updated: August 26, 2024
1. Introduction
Unredacted Inc is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including FreeSocks, Unredacted Tor Relays & Bridges, XMPP.is and Unredacted Matrix.
2. Information We Collect
2.1. Non-service related
Website Visitors
Data that is collected when you visit our websites.
| Personal Data | Controller | Processor | Storage | When | Purpose |
|---|---|---|---|---|---|
| Source IP Address | Unredacted | – Hetzner – Cloudflare | Encrypted in transit & at rest | Only when a security rule is triggered | Detect and prevent abuse |
| Browser User Agent | Unredacted | – Hetzner – Cloudflare | Encrypted in transit & at rest | Only when a security rule is triggered | Detect and prevent abuse |
Email Communication
Data that is collected when you communicate with us via email.
| Personal Data | Controller | Processor | Storage | When | Purpose |
|---|---|---|---|---|---|
| Mailserver’s IP | Unredacted | Hetzner | Encrypted in transit & at rest | When you send/receive email to/from Unredacted | Handling email |
| Email Address | Unredacted | Hetzner | Encrypted in transit & at rest | When you send/receive email to/from Unredacted | Handling email |
| Name(s) | Unredacted | Hetzner | Encrypted in transit & at rest | When you send/receive email to/from Unredacted | Handling email |
| Encrypted Content | Unredacted | Hetzner | Encrypted in transit & at rest | When you send/receive email to/from Unredacted | Handling email |
2.2. Service related
FreeSocks
Data that is collected when you retrieve an access key or connect to a FreeSocks server.
| Personal Data | Controller | Processor | Storage | When | Purpose |
|---|---|---|---|---|---|
| Source IP Address | Unredacted | Various | Ephemerally stored in CPU cache & RAM | When you connect to a FreeSocks server | Required for FreeSocks operation |
| Encrypted Content | Unredacted | Various | Encrypted in transit, not stored | When you connect to a FreeSocks server | Required for FreeSocks operation |
Unredacted Proxies
Data that is collected when you retrieve a proxy or connect to one.
| Personal Data | Controller | Processor | Storage | When | Purpose |
|---|---|---|---|---|---|
| Source IP Address | Unredacted | – Hetzner – Cloudflare | Encrypted in transit & at rest, stored for 24 hours | When you retrieve a proxy | Detect and prevent abuse |
| Browser User Agent | Unredacted | – Hetzner – Cloudflare | Encrypted in transit & at rest, stored for 24 hours | When you retrieve a proxy | Detect and prevent abuse |
| Encrypted Content | Unredacted | Various | Encrypted in transit, not stored | When you connect to a proxy | Required for operation |
Tor Relays & Bridges
Data that is collected when you connect to our Tor relays & bridges.
| Personal data | Controller | Processor | Storage | When | Purpose |
|---|---|---|---|---|---|
| Source IP Address | Unredacted | Various | Ephemerally stored in RAM & CPU cache | When you connect to our Tor bridges | Required for Tor operation |
| Destination IP (of website visited) | Unredacted | Various | Ephemerally stored in RAM & CPU cache | When you connect to our Tor exit relays | Required for Tor operation |
| Encrypted Content | Unredacted | Various | Ephemerally stored in RAM & CPU cache | When you connect to our Tor relays or bridges | Required for Tor operation |
XMPP.is and Unredacted Matrix
Data that is collected when you use our Secure Infrastructure (SI) communication services.
| Personal data | Controller | Processor | Storage | When | Purpose |
|---|---|---|---|---|---|
| Username | Unredacted | FlokiNET | Encrypted in transit & at rest | When you register an account | Account creation |
| Email Address (Optional) | Unredacted | FlokiNET | Encrypted in transit & at rest | When you register an account | Account recovery |
| User Friends List & Rooms (Optional) | Unredacted | FlokiNET | Encrypted in transit & at rest | When you add friends & join rooms | Service functionality |
| User Message Content (Optional) | Unredacted | FlokiNET | – Encrypted in transit & at rest – Optionally E2EE by user | When you send or receive data | Service functionality |
| User Uploads (Optional) | Unredacted | – FlokiNET – Wasabi | – Encrypted in transit & at rest – Optionally E2EE by user | When you send or receive data | Service functionality |
For all services in which we store sensitive data, that data is encrypted at rest, and always encrypted in transit.
3. How We Use Your Information
- Service Operation: Your information is used solely for operating and improving our services, ensuring security and reliability. We do not use your information for any other purposes.
- Account Management: For services requiring accounts, we use the provided information to create and manage your account.
- Security and Abuse Prevention: We use certain data to detect and prevent abuse and ensure the availability of our services.
4. Information Sharing and Disclosure
- No Sale of Data: We do not sell or rent your personal information to third parties, ever.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
- Service Providers: We may share information with third-party service providers who assist us in operating our services, but only as necessary to provide these services. Sensitive data is always encrypted in transit and at rest.
5. Data Security
We implement server-side security measures to protect your information from unauthorized access, use, or disclosure. This includes encryption, regular security assessments, and minimal data retention policies. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Your Choices
- Account Information: For services that require accounts, you may update or delete your account information at any time through the service settings.
- Data Deletion: Where applicable, you can request the deletion of your data.
7. Children’s Privacy
Unredacted Inc’s services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us to have the data removed.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
10. Your Rights
You have the right to:
- Request information about your personal data
- Access your personal data
- Object to the processing of your personal data
- Request rectification or deletion of your personal data
- Request restriction of processing of your personal data
- Request a copy of your personal data in a structured, commonly used and machine-readable format
To exercise these rights or for any privacy-related queries, please contact us.